Technology
Activities freezing on iPads
We've had several reports of activities freezing on iPads, specifically when using the Safari browser. These seems to be due to a function in Safari that prevents the audio from playing without interaction from the user. The easiest solution could be ...
Clearing site data for only Smart Futures in Google Chrome
To clear the site date for just smartfutures.org in the Google Chrome browser, click on the icon next to the URL in the address bar, and then click on "Cookies and Site Settings": Then click "Manage on-devide site data" Click on the trash-can icon ...
Chomebook known issues
There's a conflict with some Chromebooks and the Responsive Voice software, but Chromebooks have a built in Text to Speech function that could be what your students need. ...
How to do a hard-refresh on your browser
Windows Chrome Hold down CTRL and click the Reload button or hold down CTRL and the "F5" key Firefox Hold down CTRL, SHIFT, and the "R" key or hold down CTRL and the "F5" key Microsoft Edge Hold down CTRL and click the Refresh button or hold down ...
V2: Logging in with a Username and Password
1. Navigate to https://portal.smartfutures.org/ 2. Click on the "Select Your School" field 3. Begin typing the name of your school (not the district, but the specific school name. 4. Select your school from the list when you see it. Again - you must ...
How to create a screen recording for Support
If you're looking for information on taking a single screenshot instead of a recording, try this article: https://support.smartfutures.org/portal/en/kb/articles/how-to-save-a-screenshot-to-share-with-support Chromebook Record your screen Press Shift ...
How to save a screenshot to share with Support
Windows To capture your entire screen and automatically save the screenshot, tap the Windows key + Print Screen key. Your screen will briefly go dim to indicate you've just taken a screenshot, and the screenshot will be saved to the Pictures > ...
Domains to allow
Domains to allow: smartfutures.org www.smartfutures.org a.smartfutures.org portal.smartfutures.org static.smartfutures.org videostreaming.smartfutures.org - for videos api.smartfutures.org userassets.api.smartfutures.org Other Domains: ...
How to use Zoom to screen-share with Smart Futures support
If you are asked to join a Zoom call by Smart Futures support, the following information should be helpful if you are unfamiliar with Zoom. 1) Click on the link in the Zoom meeting invitation. This will be shared with you by the support team either ...
Clearing your browser cache
If you are having issues using Smart Futures or accessing some of the content, try clearing your browser cache. Clearing browser cache can will cause you to be logged out of any sites you are currently logged in to, including Smart Futures. If you ...